Privacy policy
Last updated: October 4, 2026
Aethernco is operated by Hangzhou Hanxuan Textile Products Co., Ltd. (杭州涵轩纺织品有限公司), Room 406, Building 2, No. 32 Tangning Road, Yunhe Street, Linping District, Hangzhou, Zhejiang 311103, China. This policy explains how we handle personal information when you use aethernco.shop or buy from us.
1. Information we collect
Depending on how you use the site, we may collect your name, email address, shipping and billing address, telephone number if you provide one, order and transaction details, customer-service messages, and basic device and website-usage information. Payment card details are processed by the payment provider. We do not store your full card number on our own server when the payment provider handles the payment.
2. How we use information
We use this information to take and fulfill orders, arrange shipping from our U.S. fulfillment center, provide customer service, process returns and refunds, send order updates, maintain the website, prevent fraud, and meet legal obligations.
3. Sharing
We share information only as needed with payment processors, the U.S. fulfillment location at 1773 E Mission Blvd, Fayetteville, AR 72703, shipping carriers, website hosting, and customer-service tools. We do not sell your personal information.
4. Cookies
The site may use cookies and similar tools to keep the cart working, remember preferences, and understand how the site is used. You can control cookies in your browser. Blocking cookies may affect checkout.
5. Retention and security
We keep order records for as long as needed to fulfill the order, handle returns, and meet tax and accounting requirements. We use reasonable safeguards, but no online transmission or storage method is completely secure.
6. Your choices
You may ask us what order information we hold, ask us to correct it, or ask us to delete information we are not required to keep. Email service@aethernco.shop with your request.
7. Children
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. Contact
Email: service@aethernco.shop
Phone: +1 479-577-8963
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Central Time
Registered address: Room 406, Building 2, No. 32 Tangning Road, Yunhe Street, Linping District, Hangzhou, Zhejiang 311103, China