Privacy policy

Last Updated: September 5, 2026

Aethernco respects your privacy and is committed to protecting the personal information you provide when using our website or purchasing our products.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Telephone number, when provided
  • Order and transaction information
  • Customer service communications
  • Website usage and device information
  • Information provided when contacting us

Payment information may be processed by third-party payment providers. Aethernco does not need to directly store complete payment card information when payment is handled by a payment processor.

2. How We Use Information

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer service
  • Process returns and refunds
  • Communicate with customers about orders
  • Maintain and improve our website
  • Prevent fraud, abuse, or unauthorized activity
  • Comply with applicable legal obligations

3. Sharing Information

We may share necessary information with service providers that help us operate our business, such as payment processors, shipping carriers, fulfillment providers, website hosting providers, analytics providers, and customer service tools.

We do not sell your personal information as a normal part of operating our online store.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve the customer experience.

5. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Third-Party Services

Our website may rely on third-party services for payment processing, analytics, advertising, hosting, shipping, or other business functions. Those providers may process information according to their own privacy policies and applicable requirements.

7. Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age required by applicable law without appropriate authorization.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at service@aethernco.shop.

Aethernco

No. 32 Tangning Road, Yunhe Street,
Linping District, Hangzhou,
Zhejiang Province 311103, China